NEWS

As we close out the fall months and get ready for the final stretch of 2025, I want to take a moment to share a clear, honest, and encouraging update about where we are as an organization. A lot has happened across October, and November — some visible, some behind the scenes — and every bit of it connects back to the work that each of you do every single day.

The Leadership Team and Directors have been working hard on crafting department strategies for next year that paint an exciting picture of where we want to go as an organization. I can’t wait for them to share their plans with all of you! We will share a bit more about the plans for 2026 at the Christmas Party on December 19th and at our all-staff Pep Rally on January 7th.

Meanwhile…this update is a snapshot of our progress over the last couple months, our challenges, and a sneak peek of the direction we're headed together.

GSCC Team,

I said this last month, but I want to keep repeating it until we all believe it!!! GSCC is not just a health center — it’s a mission field, a team of people who show up every day to serve with heart. In the past 30 days, you’ve welcomed new staff, adapted to big changes in operations, and kept giving your best to our patients. This update celebrates those wins, shares the challenges we’re facing, and looks at the road ahead — because every one of you matters in what we’re building.

At GSCC, we’re building more than a clinic — we’re a community health center creating a model of care where every patient feels known, cared for, and supported in every part of their health journey. That means …

Team GSCC,

GSCC is not just a community health center — it’s a mission field, a team of people who care deeply about our patients and our community. In the past 30 days, I’ve watched you carry heavy workloads, adapt to changes, and keep showing up with commitment and heart. This update is here to celebrate your work, shine a light on what we’ve accomplished, and share the road ahead — because every single one of you deserves to know how important your role is in what we’re building.

Dear Team,

As we wrap up July, I want to take a moment to recognize the meaningful progress we’ve made—and to look ahead with focus and momentum. Our Q3 Planning Meeting earlier this month was one of the most energizing and aligned Quarterly Planning Meetings we’ve ever had, with strong ownership from both our leadership and director teams. In this update, you’ll find important highlights on our organizational performance over the past month, and a deeper look at how we’re continuing to evolve the way we deliver care. I’ve created a separate post with our Q3 Organizational and Departmental ROCKS so that you know what we will all be working towards through September.

Each quarter, we set clear, focused goals—our “ROCKS”—to help us move closer to becoming the most effective, patient-centered organization we can be. These aren’t just tasks on a list; they’re strategic priorities that reflect where we’re going and how we’ll get there. The following Q3 goals represent the collective commitment of our leadership and department teams to strengthen our systems, elevate care delivery, and ensure every team member has the support and clarity they need to thrive. Every goal moves us forward—and every one of you plays a vital role in making that progress possible. Thank you!

Your directors and leaders have committed to targeted, measurable goals this quarter, including:

Dear Team,

As our organization continues to grow in size, complexity, and impact, our structure must grow with it. To better support you and our patients, we are implementing a new Site Leadership model beginning in Q3 (July–September) and continuing forward. This model introduces a dedicated and focused Senior Site Operations Director and dedicated Site Operations Directors at each care site. (Similar to how Vanessa Brown oversees the dental health center site.)

This is more than an org chart update—it’s an intentional step toward improving the support you receive, the experience our patients have, and the overall efficiency of our operations.

Hey Team,

We’re halfway through 2025 and making meaningful progress across all areas of GSCC. Here’s a quick, high-level look at where we are and where we’re headed:

Happy first week of June, GSCC Team!

Beginning this month, we’ll share a “State of GSCC” update after each Board meeting (held on the fourth Tuesday). This will keep everyone—across all roles—informed about our progress and priorities. To start, I’ll recap our annual goals and highlight the strides we’ve made so far.